FAQ
What is SafeSquid for Windows?
SafeSquid for Windows is content filtering proxy server. SafeSquid for Linux has been natively ported for use on Microsoft Windows platform, and distributed as SafeSquid for Windows. It gives you Total Access Control, Total Content Control & Total Internet Security. SafeSquid for Windows can be installed on any desktop/server having Microsoft Windows based 64-bit Operating Systems.
Where should I get a product activation key?
You can get a product activation key on SafeSquid self-service portal - https://key.safesquid.com/
You must register to create your account on SafeSquid self-service portal and download your product activation key
What is SafeSquid Self Service portal?
The SafeSquid Self-Service Portal is the cloud-based management console for SafeSquid.
The SafeSquid Self-Service Portal manages the activities like, SafeSquid cloud-backed features, Custom Web Categorization, Web Security Clients for Roaming users (VPN), Confidential Data Signatures, Subscription management, etc.
Read more about Management of Self-Service Portal
Whom should we permit to access the SafeSquid Web GUI?
SafeSquid has an intrinsic Web GUI, that enable you to manage your installation, setup required policies, and monitor your secure web gateway.
You should configure SafeSquid policies to allow access of the Web GUI to only security administrators.
How do I know SafeSquid product is activated?
If you able to access all the websites from your browser that means your product is activated.
Where should I get license details?
Once you activate product successfully you should get license details on Support page of SafeSquid Web GUI.
For more details follow- LINK
Why am I getting "Proxy Access Denied?"
If you should not properly configure policies under access restriction section or administrator should not give you access of SafeSquid Interface, you are getting "Proxy Access Denied" template.
Can I use SafeSquid Captive portal to monitor internet usage traffic?
Yes, you can use SafeSquid captive portal to monitor internet usage traffic.
What is SafeSquid Captive portal?
SafeSquid captive portal is works as same as general captive portal.
Used to enhance security of WIFI network by authenticating users before granting internet access.
Users will receive SafeSquid captive portal landing page when they try to access internet access via WIFI network. Users will punch in credentials.
SafeSquid captive portal validates user credentials using various authentication mechanisms and maintains database of authenticated source IP addresses and usernames for lookup.
If a user from a source IP address authenticated through captive portal, then SafeSquid will pick the username from the database and attach to the traffic coming from the same source IP address
This way SafeSquid captive portal secures WIFI network by only granting access to valid users
Combining SafeSquid Captive Portal with SafeSquid secure web gateway will allow you to monitor internet usage, allow you to filter traffic and do many more things to enhance security levels.
Does SafeSquid supports transparent proxy?
Yes, SafeSquid supports transparent proxy.
SafeSquid support both HTTP and HTTPS websites in transparent mode. The HTTPS websites in transparent mode called as SSL transparent proxy
The traffic will come to router and router will send traffic to SafeSquid Secure web gate way with port 80 and 443 respectively.
The redirection rules on SafeSquid Secure web gateway will redirect traffic to SafeSquid Proxy with port 8080 and 8443 (SSL transparent) respectively (By enabling IP forwarding).
Why should I enable WCCP?
If you are looking for transparent redirection of traffic, Load balance traffic & scaling up or Service assurance & high availability, you should enable WCCP in SafeSquid
Enable WCCP support in routers. This can be done only if your router supports WCCP.
Ex: CISCO ASA routers.
Web Cache Communication Protocol (WCCP) is a Cisco-developed content-routing protocol that provides a mechanism to redirect traffic flows in real-time. It has built-in load balancing, scaling, fault tolerance, and service-assurance (failsafe) mechanisms.
Can I make SafeSquid go direct for some sites
Can I prevent users to access porn sites?
Can I prevent user to access Social networking sites?
Yes, you can prevents users from accessing Social networking sites using SafeSquid.
If you configured SafeSquid, will block all social networking sites by default.
You can allow those sites for specific time say in between LUNCH hour.
Allow social networking sites in lunch hours follow -- LINK
Facebook is a social networking website that allows users to interact with other users in a multimedia environment on the Web. Facebook users can install and use applications to enhance their experience. Many organizations want to allow Facebook access to maintain morale, increase retention, and boost hiring, but they also want to control access to it.
SafeSquid allows you to give full Facebook access to your social media group, partial access to a customer service group, and read-only access to other groups. Access to Facebook can also assigned by time of day, so permissions could relax during lunch or after business hours. For more details follow - LINK
Can I prevent users to upload confidential data?
Yes, you can prevents users from uploading confidential data using SafeSquid.
When you have confidential information in your organization and someone from internal users just leaked the information intentionally or unintentionally, then what will happen? Huge productivity loss.
There are various mediums for data leakage. Users can upload important document to internet, even though your content filtering software does not allow users to upload Microsoft Word and Microsoft XL files, users can act smart and creates an archive using those files and tries to upload achieved files. You cannot simply block archives in your organization because there are people who simply use archive to transfer log files of large sizes.
There are other users who simply take information out of Microsoft Word and Microsoft XL and simply send an Email to third party.
In modern era, these kind of data leaks become a challenge for organizations. Organizations are in a quest for content filtering software's which can deeply inspect archive files and able to identify whether the archive or emails which contains certain keyword matches.
This challenge is also big for security experts because when there is an upload the post data formation is different for Gmail / Google Drive/ Media fire/ Drobox etc. The wide range of formations of post data made it difficult for security experts to derive concrete solution to these challenges.
But SafeSquid come up with Advanced DLP solution embedded into SafeSquid SWG, which analyses post data, deeply inspect archives using file decomposition methods and able to identify whether archive or emails or social media posts contains certain keyword matches. Based on the match you can take effective actions like block upload if user is so and so or block if the destination website is so and so.
The Advanced DLP solution can managed from SafeSquid Self Service portal there you can create various keyword expression matches. SafeSquid SWG will download those keyword expressions and loads into memory. When an archive uploads or an email write, SafeSquid SWG analyses Post data and transmit it to the Clam AV daemon for Signatures verification. If the keyword expression matches Clam AV daemon responds with match. SafeSquid will take respective action based on match.
Can I prevent users to upload specific file extensions?
Yes you can prevent users from uploading specific file extensions using SafeSquid.
SafeSquid DLP section is nothing but Data Loss Prevention module, used to protect from sending sensitive or critical information outside the corporate network.
It is possible by blocking the specific file types or file extensions based on Content type and extension of file types.
Can I prevent users to use anonymous proxy?
Yes you can prevent users from using anonymous proxy using SafeSquid.
An anonymous proxy will allow users to surf the web anonymously, since it tunnels your data through servers that spread out across the globe and involve other IP addresses.
Anonymous Proxy service enhances your security and lets your users access some restricted websites online.
SafeSquid block these proxies so that no user can access the blocked websites.
For more detail follow -- How to block anonymous proxies
Should I block third party cookie?
SafeSquid block the cookies for third-party domains.
Control tracking your activity across different sites and hide the referrer for third-party domains. SafeSquid provides you a great functionality. Now referrer is same as hostname.
You can also hide the user agents for third-party domains, instead of original user agent. SafeSquid use default user agent (Mozilla/4.0 (compatible; MSIE 5.5; Windows 98; Win 9x 4.90)).
Where should I get SafeSquid default policies?
You should get SafeSquid default policies and it's respective how to on "How To" section of http://docs.safesquid.com
Should I get performance plot in SafeSquid?
You should get performance plot on support page of SafeSquid Web GUI
You can generate performance plot as per your choice.
SafeSquid gives you choice according to Last hour, last 7 days, last month, today
SafeSquid also gives you choice to select custom time.
Should I get support tarball in SafeSquid?
You should get support tar-ball on support page of SafeSquid Web GUI
You can generate new support tar-ball.
You can search support tar-ball from existing list according to year, month, day, or time
Should I download my config file?
You should download your config file any time.
SafeSquid gives you choice to download config file according to year, month, day, or time.
SafeSquid also gives you choice to download default config file in case you should have to revert the config file.
Is SafeSquid provide dashboard for reporting?
SafeSquid provide dashboard which contain details of last 1000 transactions.
SafeSquid dashboard provides Ip address, Users, User groups, websites domains, profiles, application signature, categories, upload content, download content,
User can edit total number of transactions as per the requirement for report.
User also gets report based on date range.
Use can select any number of filtering option.
Should I get report in PDF format?
SafeSquid reporting model gives you exportable reports to PDF and Excel formats.
To get report you have to access SafeSquid interface and click on Reports > Dashboard. At right bottom you should get PDF button just above the SafeSquid version.
Can I get report of specific dates?
Yes, SafeSquid has reporting model.
SafeSquid reporting model reduced data Processing time
SafeSquid reporting model gives you more detailed reports
SafeSquid reporting model gives you hour-wise reports
SafeSquid reporting model gives you more filtering options
SafeSquid reporting model gives you deeper data analysis
SafeSquid reporting model gives you an automated data mining engine
SafeSquid reporting model gives you exportable reports to PDF and Excel formats
My SafeSquid becomes very slow after it has been running for some time? Why?
How does SafeSquid licensing work?
SafeSquid SWG is available with annual subscription.
Base Subscription Plans
You may choose any one of the following Base Subscription plans:
- Named Users
- Concurrent Connections
- CPU Hours
Named Users, and Concurrent Connection based subscriptions are annual subscriptions. You may however purchase for multiple consecutive years.
Premium Features Subscription
- Data Leakage Prevention
- Support for Roaming (Windows Laptop) users
- Log Aggregator
- WCCP
How do I purchase SafeSquid secure web gateway?
You can opt for SafeSquid SWG subscription by paying online via PayPal or via Wire / Bank Transfer.
What happens if I stop paying SafeSquid for my subscription(s)?
As SafeSquid SWG is available as annual subscription, if you do not renew your subscription the product will stop working