View source for Getting an error Proxy server refusing connections


== Issues ==

#I am trying to access the web through proxy server and suddenly&nbsp;getting error "Proxy server refusing connections". 
#When I am going to Restart SafeSquid service from SafeSquid&nbsp;interface, it is displaying error "Proxy server refusing connections". 

== Root Causes ==

#SafeSquid Process is not running. 
#SafeSquid is not listenning on the specific IP (or) port, where you configured in the client browsers. 
#Monit service is not running on SafeSquid Server.(When you restart SafeSquid from the Interface, monit service will start the SafeSquid service. If the Monit is not running, then safesquid is not going to start, till you&nbsp; start monit service&nbsp;manually). 

== Troubleshooting ==

&nbsp; 1. Check status of monit service whether it is up or down.

{| style="width:254px" cellspacing="1" cellpadding="1" border="0"
|-
! scope="row" style="text-align:left" | <code>'''Command&nbsp;:'''</code>'''<code>pidof monit</code>'''
|}

&nbsp;If the ouput of the command is empty then run below command to start the service

{| style="height:30px;  width:318px" cellspacing="1" cellpadding="1" border="0"
|-
! scope="row" style="text-align:left" | <code>'''Command&nbsp;:'''</code>'''<code>/etc/init.d/monit start</code>'''
|}

2.Check status of SafeSquid Service whether it is up or down.

{| style="width:254px" cellspacing="1" cellpadding="1" border="0"
|-
! scope="row" style="text-align:left" | <code>'''Command&nbsp;:'''</code>'''<code>pidof safesquid</code>'''
|}

If the monit service is started already, then you will get the SafeSquid process Id

3.Check the listenning IP and port of SafeSquid by using below command

{| style="height:52px;  width:448px" cellspacing="1" cellpadding="1" border="0"
|-
! scope="row" style="text-align:left" | <code>'''Command:&nbsp;'''</code>'''<code>netstat -tlnp &#124; grep -iE "safesquid"</code>'''
|}

&nbsp;

{| style="width:500px" cellspacing="1" cellpadding="1" border="0"
|-
! scope="row" style="text-align:left" | 
tcp6&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;:::8080&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;:::*&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LISTEN&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2741/safesquid<br/> tcp6&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;:::8081&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;:::*&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LISTEN&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2741/safesquid<br/> tcp6&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 0&nbsp;:::8443&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;:::*&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; LISTEN&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2741/safesquid

|}

Check the IP configured&nbsp; and&nbsp; Port in your browser and compare with the above output<br/> In the above command SafeSquid is listened on all Interfaces on the server with Port 8080,8081, and 8443<br/> &nbsp;&nbsp; &nbsp;

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