Identify the Filter by using SafeSquid Extended Logs or Detailed Logs
Overview
Find the filter name which is causing the blocking of the specific website or Application. Once you find the reason for blocking then you can take an action to allow the website or application
Prerequisites
You must have knowledge of Analysis of SafeSquid Logs
Finding from SafeSquid Console
Access the SafeSquid server or console
Run the below command to find the current SafeSquid logs by which the website or the application is blocking
tail -F /var/log/safesquid/extended/extended.log | grep "\"403\""
the output will display results in the following order:
You can find the filtername on 18th column of SafeSquid Extended logs
Example :
In the above log line :
Is blocked due to the filter Image filter
Finding from SafeSquid User Interface
If you don't have the access to SafeSquid Server, then you can also find the filtername by using SafeSquid Interface
Read more about Finding from SafeSquid User Interface