SSL certificate downloaded with zero size OR unable to download SSL certificate

Issues

1. SSL certificate downloaded with zero size
2. Unable to download SSL certificate

Note:

If you generate new activation key from Self-Service Portal and activate SafeSquid using same activation key.

And directly download SSL certificate from SafeSquid Interface by enabling HTTPS Inspection section without generating passphrase from Self-Service Portal.

You should get SSL Certificate downloaded with zero size.

Root Causes

1. You unable to Manage your SSL Certificates from Self-Service Portal.
2. You can not generate new self signed certificate
3. You can not user your own CA