Difference between revisions of "Troubleshooting"

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(Created page with "   == Product Activation Failed  == == Interface access blocked- Access Denied == == SSL_cert...")
 
 
(12 intermediate revisions by the same user not shown)
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== [[ISO_installation_issues|ISO installation failure]] ==
  
 
== [[Activation_failure|Product Activation Failed ]] ==
 
== [[Activation_failure|Product Activation Failed ]] ==
  
 
== [[Interface_access_blocked-_Access_Denied|Interface access blocked- Access Denied]] ==
 
== [[Interface_access_blocked-_Access_Denied|Interface access blocked- Access Denied]] ==
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== [[LDAP_entries_are_not_fetched|LDAP entries are not fetched]] ==
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== [[SSO_authentication_Fail|SSO Authentication Fail]] ==
  
 
== [[SSL_certificate_downloaded_with_zero_size_OR_unable_to_download_SSL_certificate|SSL certificate  downloaded  with  zero  size  OR  unable  to  download  SSL  certificate]] ==
 
== [[SSL_certificate_downloaded_with_zero_size_OR_unable_to_download_SSL_certificate|SSL certificate  downloaded  with  zero  size  OR  unable  to  download  SSL  certificate]] ==
  
== [[LDAP_entries_are_not_fetched|LDAP entries are not fetched]] ==
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== [[SSL_certification_errors|SSL certification errors]] ==
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== [https://tech.safesquid.com/forum/viewtopic.php?f=42&t=58 S_X509_DNS_MISMATCH: SSL Certificate Has DNS Error] ==
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== [https://tech.safesquid.com/forum/viewtopic.php?f=47&t=63#p84 X509_V_ERR_DEPTH_ZERO_SELF_SIGNED_CERT] ==
  
 
== [[Disk_space_and_RAM_is_full_on_SafeSquid_server|Disk space and RAM is full on SafeSquid server]] ==
 
== [[Disk_space_and_RAM_is_full_on_SafeSquid_server|Disk space and RAM is full on SafeSquid server]] ==
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== [[DNS_failure|DNS failure]] ==
  
 
== [[Connection_failure_to_websites|Connection failure to websites]] ==
 
== [[Connection_failure_to_websites|Connection failure to websites]] ==
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== [[Application_not_working_with_HTTPS_inspection|Application not working with HTTPS inspection]] ==
 
== [[Application_not_working_with_HTTPS_inspection|Application not working with HTTPS inspection]] ==
 
== Internet is slow ==
 
  
 
== [[Unable_to_login_to_specific_website|Unable to login to specific website]] ==
 
== [[Unable_to_login_to_specific_website|Unable to login to specific website]] ==
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== [[Authentication_is_not_working|Authentication is not working]] ==
 
== [[Authentication_is_not_working|Authentication is not working]] ==
  
== Unable to generate Support Tar-ball ==
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== [http://2017.swg.safesquid.com/wiki/Unable_to_generate_Support_Tar-bal Unable to generate Support Tar-ball] ==
  
 
== [[Unable_to_generate_Performance_plot|Unable to generate Performance plot]] ==
 
== [[Unable_to_generate_Performance_plot|Unable to generate Performance plot]] ==
  
== Not displaying anything in Reports Page ==
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== [[Not_displaying_anything_on_Reports_Page|Not displaying anything on Reports Page]] ==
 
 
== [[DNS_failure|DNS failure]] ==
 
 
 
== [[SSL_certification_errors|SSL certification errors]] ==
 
  
 
== Load on server is increased ==
 
== Load on server is increased ==
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== [[Configure_Transparent_Proxy|How to setup transparent proxy for other protocols]] ==
 
== [[Configure_Transparent_Proxy|How to setup transparent proxy for other protocols]] ==
 
== [[ISO_installation_issues|ISO installation issues]] ==
 
  
 
== [[How_to_configure_reverse_proxy|Reverse Proxy]] ==
 
== [[How_to_configure_reverse_proxy|Reverse Proxy]] ==

Latest revision as of 13:14, 14 May 2019

ISO installation failure

Product Activation Failed 

Interface access blocked- Access Denied

LDAP entries are not fetched

SSO Authentication Fail

SSL certificate  downloaded  with  zero  size  OR  unable  to  download  SSL  certificate

SSL certification errors

S_X509_DNS_MISMATCH: SSL Certificate Has DNS Error

X509_V_ERR_DEPTH_ZERO_SELF_SIGNED_CERT

Disk space and RAM is full on SafeSquid server

DNS failure

Connection failure to websites

Website blocked with Text analyzer

Website blocked with image analyzer

White listed website is blocked

Category update is not working

Do Android proxy settings apply to all apps on the device

Application not working with Authentication

Application not working with HTTPS inspection

Unable to login to specific website

Unable to upgrade to the latest version

Getting an error Proxy server refusing connections

Authentication is not working

Unable to generate Support Tar-ball

Unable to generate Performance plot

Not displaying anything on Reports Page

Load on server is increased

Master-slave configuration is not working

Cloud restore is not working

Not writing into the database

Validate corporate CA

Transparent proxy

Unable to open any website

HTTPS inspection is not working

How to setup transparent proxy for other protocols

Reverse Proxy

Certificate  manageability