Troubleshooting
From Secure Web Gateway
Contents
- 1 Product Activation Failed
- 2 Interface access blocked- Access Denied
- 3 SSL certificate downloaded with zero size OR unable to download SSL certificate
- 4 LDAP entries are not fetched
- 5 Disk space and RAM is full on SafeSquid server
- 6 Connection failure to websites
- 7 Website blocked with Text analyzer
- 8 Website blocked with image analyzer
- 9 White listed website is blocked
- 10 Category update is not working
- 11 Do Android proxy settings apply to all apps on the device
- 12 Application not working with Authentication
- 13 Application not working with HTTPS inspection
- 14 Internet is slow
- 15 Unable to login to specific website
- 16 Unable to upgrade to the latest version
- 17 Getting an error Proxy server refusing connections
- 18 Authentication is not working
- 19 Unable to generate Support Tar-ball
- 20 Unable to generate Performance plot
- 21 Not displaying anything on Reports Page
- 22 DNS failure
- 23 SSL certification errors
- 24 Load on server is increased
- 25 Master-slave configuration is not working
- 26 Cloud restore is not working
- 27 Not writing into the database
- 28 Validate corporate CA
- 29 Transparent proxy
- 30 Unable to open any website
- 31 HTTPS inspection is not working
- 32 How to setup transparent proxy for other protocols
- 33 ISO installation issues
- 34 Reverse Proxy
- 35 Certificate manageability
Product Activation Failed
Interface access blocked- Access Denied
SSL certificate downloaded with zero size OR unable to download SSL certificate
LDAP entries are not fetched
Disk space and RAM is full on SafeSquid server
Connection failure to websites
Website blocked with Text analyzer
Website blocked with image analyzer
White listed website is blocked
Category update is not working
Do Android proxy settings apply to all apps on the device
Application not working with Authentication
Application not working with HTTPS inspection
Internet is slow
Unable to login to specific website
Unable to upgrade to the latest version
Getting an error Proxy server refusing connections
Authentication is not working
Unable to generate Support Tar-ball
Unable to generate Performance plot
Not displaying anything on Reports Page
DNS failure
SSL certification errors
Load on server is increased
Master-slave configuration is not working
Cloud restore is not working
Not writing into the database
Validate corporate CA
Transparent proxy
Unable to open any website
HTTPS inspection is not working
How to setup transparent proxy for other protocols
ISO installation issues
Reverse Proxy
Certificate manageability