Connection failure to websites
- When I access website, it is displaying connection fail error “Connection to 192.168.27.30:80 failed”
- When I access https://abc.safesquid.com/ via proxy and login using my corporate email ID, it is displaying connection fail error “Connection to abc.safesquid.com:443 failed”
- If the website which you are trying to reach is not up
- If you unable to reach to the particular website because of internet slowness issue.
Check whether the website is opening without proxy configuration inside browser ( No proxy in the middle).
If the website is not opening without proxy, then it is not the problem with SafeSquid.
If it is opening without proxy, then Run below command to verify whether the website is resolving or not.
To check SafeSquid server is connecting to 192.168.27.30 on port 80
you will get this output if the website is not able to connect
If the website is able to connect you will get below output
telnet <WEBSITE> <PORT_TO_CONNECTON>
you will get this output if the website is not able to connect :
you will get this output if the website is able to connect
Case 2: If you have server with on-premises environment integrated with directory services. DNS resolution is done by directory DNS server.
To check configuration on local internal network and its address record pointed on active directory(AD) or local DNS server
Run below commands on command prompt for abc.safesquid.com
If the website is resolving to the local internal network e.g. (10.10.11.78,10.10.128.106)
You have to do the conditional forwarding to safesquid local caching DNS server
Go to the path : /etc/bind/
and create a file
Go to the path
And create a file
Add below lines
Command to restart bind9 service:
verify whether the website is resolving to the local IP successfully or not.