SSL certificate downloaded with zero size OR unable to download SSL certificate

From Secure Web Gateway


  1. SSL certificate downloaded with zero size
  2. Unable to download SSL certificate
If you generate new activation key from Self-Service Portal and activate SafeSquid using same activation key.
And directly download SSL certificate from SafeSquid Interface by enabling HTTPS Inspection section without generating passphrase from Self-Service Portal.
You should get SSL Certificate downloaded with zero size.

Root Causes

  1. You unable to Manage your SSL Certificates from Self-Service Portal.
  2. You can not generate new self signed certificate
  3. You can not user your own CA 


Setting up SSL certificates from Self Service Portal

Download  SSL  Certificate  From  Interface