White listed website is blocked

Issues

1. The company policy is all the websites which are comes under social network category are blocked for all the employees but company wants to whitelist few social networking websites.We add those websites in whitelist category but still while accessing showing block template.
2. I want to allow our corporate website so I have done necessary configuration for whitelisting, still our employees not able to access our corporate website.

Note: Whitelist category means the category which we have to allow. Blacklist category means the category which we have to block.

Solution

Make sure that sscore section is enabled. And the categorization engine is loaded successfully. You can check this from SafeSquid Statistics page from the interface.

Read more about SafeSquid Statistics Page

You need to add your corporate website to the whitelist category from Categorize Web-sites section under Custom Settings from SafeSquid UI.

Refer  below link

Allow specific website through SafeSquid

Steps:

Access the SafeSquid interface  Go to configure page        3.  Go to Categorize Web-sites section under Custom Settings and search website/domain from search for category option.	2
Modify that website with whitelist category. (whitelist is a custom category which is made to allow blocked websites) Modify that website with whitelist category. (whitelist is a custom category which is made to allow blocked websites)
Modify that website with whitelist category. (whitelist is a custom category which is made to allow blocked websites) Go to Access profiles for default policy and verify weather the policy is enable or not.(Make is enabled)

Follow LINK for more information "Allow whitelist websites for all users and give exceptions from blocking policies.

Use Categorize web-sites to Create and add websites to the white list category".