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The Web UI includes Reports and Support utilities that are not policy sections. Use them to confirm the proxy is healthy, audit configuration changes, and troubleshoot user issues.

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Reports

  • Dashboard and Statistics — traffic overview and module counters (DLP blocks, scan totals, and similar).
  • Native logs, Detailed logs, Config logs — see Logging and troubleshooting.
  • Active Connections, Connection Pool — live appliance state. Useful for diagnosing a specific client’s session in real time, or when suspecting connection exhaustion under heavy load.
  • DNS Cache — live appliance state. Check here before assuming a stale DNS answer is a resolver problem outside SafeSquid — the appliance’s own cache may be the one serving it.
  • Password Cache — live appliance state. Clear it when troubleshooting a credential change that doesn’t seem to take effect — a cached failure or cached stale success can otherwise mask the real state for the remainder of the cache’s expiry window.
  • SSL Certs/Cache — live appliance state. Relevant when a client reports certificate errors that persist even after you believe the underlying HTTPS Inspection configuration is fixed.
  • LDAP Entries — directory browse after Integrate LDAP is configured. Use it to confirm a directory sync actually populated the expected users and groups before writing Access restrictions or Access Profiles rules that depend on them.
License and signature/feed status are not under Reports — that’s the separate Support top-nav page, next to Configure. See Support for its License Details panel and ten appliance-operation cards (support tarball, config backup/restore, upgrade, restart, diagnostics, live chat).

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Other utilities

  • password — confirmed live as the xx--password mode of Support → URL Commands (the same “URL command executor” dialog used for Test the Functionalities), not a separate card. Whether individual password fields (for example HTTPS Inspection’s cached cert password) also carry their own dedicated button that opens this same tool pre-filled was not exercised — confirmed only that the mode itself exists and is reachable this way.
  • Upload templates — not a standalone tool. Each entry under Custom Settings → Templates carries its own File field (for example blocked.html); uploading a custom block/info template is done per-entry there, via that field’s own upload control, not through a separate global “Upload templates” utility. Any policy section’s Template field (Access Profiles DENY actions, ClamAV, DNS Blacklist, and others) can then reference the uploaded template by name.
  • Subscription — activation key upload and license view (on-appliance side; distinct from the Support page’s License Details).
  • Categorize Web-Sites — local category overrides (Web UI app, not a policy section list).

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CLI and files

  • Init script: /etc/init.d/safesquid {start|stop|restart|status|foreground|space_clean} — see Daemon.
  • Policy file: /usr/local/safesquid/security/policies/config.xml; process tunables: /opt/safesquid/startup.ini.

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Examples

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Confirm signature feeds after renewal

  1. Upload activation key under Subscription.
  2. Open Support — the License Details panel’s Last Updated Time should advance after the next UPDATE cycle.
  3. Reproduce a request; Detailed logs should show application_signatures when subscription is valid.

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Recover a forgotten encrypted cache-certificate password

Open the password utility, enter the plaintext, and paste the resulting encrypted value directly into the target policy field — do not hand-construct an encrypted value or reuse one copied from a different password.

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How to verify

  1. When troubleshooting with Reports, start with Detailed logs for a single-request question and only move to Native logs, with the matching log family enabled, once you know which module is involved.
  2. Treat Active Connections and Connection Pool as point-in-time snapshots — refresh and re-check rather than diagnosing a live capacity issue from one stale view.

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See also