Skip to main content
Subscription is a Web UI application for license status and activation key management. It does not define proxy policy rows; it controls whether the appliance considers the subscription valid and whether update feeds and signature modules can run. This is the on-appliance side of licensing only — it manages the key you already have. To register an account or get a new activation key, see Support for where that key comes from on key.safesquid.com.

What you can do here

  • View current subscription and license information — the authoritative view is the License Details panel on the Support page (top nav, next to Configure), not under Reports.
  • Upload an activation key file when renewing or registering the appliance.

How subscription affects the proxy

  1. On each request, SafeSquid sets or clears SUBSCRIPTION_EXPIRED on the connection from subscription validity checks.
  2. When expired, Application Signatures processing is skipped for that connection and security logging records filter subscription.
  3. Background subscription accounting talks to the vendor service, refreshes entitlement, and drives scheduled update hooks (signatures, categorisation feeds, trusted CA updates, and similar).
  4. Activation key upload is accepted only when the current subscription state allows upload; uploaded files are handled by the security subsystem.
An expired subscription is not the same as Access restrictions DENY — users may still connect while signature-dependent labelling and some update paths stop. Check Reports and Native SECURITY logs when behaviour changes after expiry.

Examples

1 — Renew after expiry

  1. Open Subscription → upload activation key downloaded from key.safesquid.com (see Register and get your key if you don’t have one yet).
  2. Wait for subscription refresh (or restart if your procedure requires it).
  3. Confirm the Support page’s License Details panel shows valid dates and application signature updates resume.
Result: SUBSCRIPTION_EXPIRED clears on new connections; application signature tags apply again.

How to verify

  1. Support → License Details for subscription status.
  2. Native SECURITY logs for subscription: expired on test requests.
  3. Application signature stats after a successful update cycle.

See also